Effective Date: 2024-11-12
1. Introduction
Welcome to Install Explain (“we”, “our”, or “us”). This Privacy Policy governs your use of installexplain.com (the “Service”) and explains how we collect, safeguard, and disclose information resulting from your use of the Service.
By using our Service, you consent to the collection and use of information in accordance with this policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined here.
2. Definitions
- SERVICE: The installexplain.com website operated by Install Explain.
- PERSONAL DATA: Data about a living individual who can be identified from those data.
- USAGE DATA: Data collected automatically, such as time spent on pages and user interactions.
- COOKIES: Small files stored on your device that track your activity on our Service.
- DATA CONTROLLER: The legal entity that determines how and why personal data is processed. For this policy, we are the Data Controller of your personal data.
- DATA PROCESSORS (OR SERVICE PROVIDERS): Third-party companies or individuals that process data on our behalf.
- DATA SUBJECT: A living individual whose personal data is being processed.
- USER: Any individual using our Service, referred to as the Data Subject.
3. Information Collection and Use
We collect various types of data to provide and improve our Service, including:
Personal Data: Identifiable information you voluntarily provide, such as:
- Email address
- Name
- Phone number
- Address
We may use your Personal Data to contact you with newsletters, marketing, or promotional materials. You can opt-out at any time by following the unsubscribe instructions in the emails.
Usage Data: Information automatically collected when you use the Service, such as:
- IP address
- Browser type and version
- Time and date of your visit
- Pages viewed and time spent on them
- Device and diagnostic data
4. Tracking Cookies Data
We use cookies and similar tracking technologies to monitor activity and improve our Service. Cookies are sent to your browser and stored on your device. You can set your browser to refuse cookies, but some features of the Service may not function properly.
Types of cookies we use include:
- Session Cookies: To operate our Service.
- Preference Cookies: To store your preferences.
- Security Cookies: To ensure the security of our Service.
- Advertising Cookies: To deliver relevant ads.
5. Use of Data
Install Explain uses collected data for various purposes, including:
- To provide, maintain, and improve the Service
- To notify you about changes to the Service
- To provide customer support
- To gather analysis and improve user experience
- To monitor usage of the Service
- To detect and prevent technical issues
- To fulfill any other purpose for which you provide it
6. Retention of Data
We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. We may retain and use your data to comply with legal obligations, resolve disputes, or enforce our agreements. Usage Data may be retained for a shorter period unless it’s required for security or to improve functionality.
7. Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on servers located outside your state, province, or country. By submitting your information, you consent to this transfer.
8. Disclosure of Data
We may share your personal information:
- To comply with legal obligations
- If we are involved in a merger or acquisition
- With trusted third-party service providers who assist in operating our Service
- With your consent for specific purposes
9. Security of Data
We value the security of your data, but no method of transmission over the Internet or electronic storage is 100% secure. We take commercially reasonable steps to protect your Personal Data but cannot guarantee absolute security.
10. Your Data Protection Rights
Under GDPR: If you are located in the EU or EEA, you have the right to:
- Access, update, or delete your Personal Data
- Request restriction of processing
- Object to processing
- Request data portability
- Withdraw consent at any time
Under CCPA: If you are a California resident, you have the right to:
- Request information about data collected
- Request deletion of your data
- Opt-out of the sale of your data
To exercise any of these rights, contact us at info@installexplain.com.
11. Links to Other Sites
Our Service may contain links to external sites that we do not operate. We are not responsible for the privacy practices of these sites and recommend you review their privacy policies.
12. Children’s Privacy
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from Children. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware of data collection from Children without parental consent, we take steps to remove such information.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at info@installexplain.com or visit our Contact Us page at https://installexplain.com/contact.
